We accept a variety of payment methods to make your shopping experience convenient. These include major credit cards such as Visa, MasterCard, and American Express, as well as PayPal and Apple Pay.

After your order is shipped, you will receive an email containing a tracking number and a link to the carrier’s website. You can use this link to monitor the status and location of your package until it arrives at your doorstep.

Customers can return products within 30 days of purchase if they are unused and in sellable condition, excluding grocery products which are non-returnable. To initiate a return, contact our customer service. Refunds will be processed to the original payment method within 7 business days of receiving the returned item. Exchanges follow the same process, subject to availability. Damaged or defective items should be reported immediately for resolution.

Unfortunately, we do not offer international shipping at this time. We currently ship only within the United Kingdom. We apologize for any inconvenience this may cause.

Our customer support team is here to help you with any questions or concerns. You can reach us via email at info@mytopline.co.uk.

If you need to change or cancel your order, please contact our customer support team as soon as possible. Orders can be modified or canceled within 24 hours of placement. After this period, we may not be able to make changes as the order might already be processed.